Our team of project workers, made up of trained counsellors, housing specialists and social workers, ensure that each new client arriving at the centre receives individual support to ensure that any immediate needs are dealt with and any actual or impending crisis is addressed.

In addition to basic survival services, clients can obtain health, housing and benefits advice, receive help completing homeless application forms and in addressing any breakdown in benefits.  Based on a full assessment of an individual’s housing, health and welfare needs, a personalised support plan is developed together.

We have seen a 26% increase in the number of visits to our centre based Advice and Support services, over the last 3 years.  The issues most frequently quoted for people becoming homeless were relationship breakdown, drug, alcohol and mental health problems, eviction and problems with benefits payments or loss of employment.  Many people identify with two or more factors contributing to their situation; our services are designed to address complexity of issues through a personalised and multi-skilled approach.

Prevention is an important part of our work; for some vulnerably housed clients, help at this stage can enable them to get their lives back on track and avoid homelessness.   In addition, our Project Team work to ensure that anyone new to homelessness is fast tracked into accommodation as soon as is practically possible.  Providing a fast response will hopefully prevent individuals from becoming long-term entrenched rough sleepers of the future.

 

 

 

 

 

One client's story...

'Mike' had been sleeping rough for 30 years when he came to us for some advice...

'Mike' had been sleeping rough for 30 years when he came to us for some advice...