New specialist Welfare Rights service

29th April 2016

Thanks to a £5k funding grant from the Norman Family Charitable Trust, we have been able to set up a new specialist Welfare Rights service to help the significant majority of its clients who experience complications, sanctions and delays with their Benefit payments. Mel Hartley, project manager, explains, “Recent welfare right reforms have detrimentally affected the rough sleeper client group, many of who have significant support needs and are frequently unable to meet the stringent demands to maintain and fully establish their claims for Benefits without assistance. “As this support work can be very protracted, time consuming and detailed it is difficult for day staff to process due to competing priorities. This new Welfare Rights service provides a dedicated on-site worker who will focus on fully establishing a client’s claims for Jobseekers Allowance, ESA or Personal Independence Payments as appropriate, as well as providing advocacy and representation for assessments, ...

Vacancy for p/t Prison Accommodation Advisor

15th March 2016

We have a part-time vacancy for a Prison Accommodation Advisor working at HMP Exeter from May 2106 for 6 months. The HMP Exeter Prison Accommodation Advice Service assists up to 1200 offenders in housing need per annum, helping to secure sustainable accommodation on release in the South West area. The service supports the government’s Reducing Reoffending Strategy to ensure that offenders have fast access to advice, accommodation and support prior to release from HMP Exeter. The successful candidate will provide a high quality client-centred contact, assessment and support service, for the effective engagement and resettlement of ex-offenders. This will involve liaison with partners in the Offender Resettlement Service, Exeter and Channings Wood resettlement prisons, Dorset, Devon and Cornwall Community Rehabilitation Company, Local Authorities and Engage Hubs. Candidates will need a patient and calm professional manner and a fair, non-discriminatory, non-judgemental approac...

Early Bird Service starts March 7th

3rd March 2016

On Monday, we will start trialling an Early Bird rough sleeper service and will be opening the centre an hour earlier, at 8am, to enable rough sleepers access to showers/toilets/laundry and hot drinks before our regular sessions begin.  This Early Bird service will be trialled for 3 months and will run with the help of Julian House's Street Homeless Outreach Team....